Who operates this website
This website provides information about Stembo™ and connects visitors with Ally Vascular & Pain Centers in San Antonio, Texas. References to “we,” “us,” or “our” in this policy mean the operators of this website and Ally Vascular & Pain Centers, as applicable.
Information we collect
We collect information that you choose to provide through the appointment-request form, including:
- Your name, telephone number, and email address.
- Your message and any information you include about your symptoms, treatment interests, or questions.
- Your communication preferences and whether you affirmatively consent to text messages.
- The page or form through which you submitted your request.
Our hosting, security, and delivery providers may also process standard technical information such as your IP address, browser or device type, request timestamps, and diagnostic or security logs when you use the site.
How we use information
We may use information collected through this website to:
- Respond to your request and contact you about consultation or scheduling.
- Answer questions about Stembo™ and services offered by Ally Vascular & Pain Centers.
- Operate, secure, troubleshoot, and improve the website and its forms.
- Maintain appropriate business records and comply with legal obligations.
- Send communications you have requested or expressly agreed to receive.
Health-related information
Messages submitted through this website may contain health-related information. Please provide only the information reasonably necessary for us to respond to your inquiry. Do not use this form for emergencies or time-sensitive medical issues. If information submitted through the site later becomes part of a clinical record, additional health-privacy notices and applicable law may govern that record.
How information is shared
We may disclose information:
- To authorized personnel at Ally Vascular & Pain Centers who respond to inquiries.
- To service providers that support this website, including hosting and security services provided by Vercel and email-delivery services provided by Resend.
- When required by law, legal process, or to protect rights, safety, and website security.
- In connection with a merger, acquisition, reorganization, or transfer of relevant business assets.
We do not sell personal information submitted through this website, and we do not use form submissions to serve behaviorally targeted advertising.
Communications and text messages
Providing contact information allows us to respond by phone or email. Text messages are optional and require your affirmative selection of the text-message consent box. Message and data rates may apply. Message frequency varies. You may reply STOP to opt out of text messages. Consent to text messages is not a condition of receiving services.
Retention and security
We retain information for as long as reasonably necessary to respond to inquiries, provide services, maintain records, resolve disputes, and meet legal obligations. We use administrative, technical, and organizational safeguards intended to protect information. No internet transmission or storage system can be guaranteed to be completely secure.
Your choices and privacy rights
Depending on where you live and subject to applicable exceptions, you may have rights to request access to, correction of, or deletion of certain personal information. You may also withdraw text-message consent at any time. To make a request, contact us using the information below. We may need to verify your identity before completing a request.
Children’s privacy
This website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through this website.
Third-party websites
The website may link to third-party websites, including maps and Ally Vascular & Pain Centers resources. Their privacy practices are governed by their own policies, not this policy.
Policy updates
We may update this policy as our practices or legal obligations change. The effective date above identifies the current version. Material changes will be posted on this page.